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Exculusive Privileges

At asalah, it is our endeavour to delight you beyond your banking experience. As our valued customer we intend to treat you to a range of Relationship Privileges. Also, enjoy the finer things in life through our Dining, Travel & Other spectacular Delights.

Dedicated Relationship Manager

As an asalah customer, you are assigned a trusted and skilled Relationship Manager to manage your financial relationship with bank muscat. The primary responsibility of the Relationship Manager is to ensure a convenient and pleasurable banking experience. As the main point of contact with bank muscat the Relationship Manager will facilitate matters related to:

  • Saving
  • Loans
  • Home finance
  • Insurance
  • Investments

asalah Banking Channels
Exclusive asalah Banking Centres

asalah customers enjoy preferred status across various bank muscat banking channels. asalah Priority Banking customers can walk straight into the dedicated asalah banking Centre within select branches across the Sultanate.

Dedicated Call Centre

'Wherever you may be, asalah Priority Banking is just a call away'. We have set up a dedicated asalah call centre for your convenience. In order to avail this service, you may call our 24/7 dedicated call centre on 24779999

Call back feature

You are our priority and so is your query.

Now calling the asalah Contact Centre (24779999) gives you an option to either avail our new Call Back feature or wait for an agent to attend to your call. If you choose to be called back, one of our helpful agents will call you back as soon as possible. Moreover, you can choose to be called back on the same number that you called from or on any other number of your choice.

Preferential Pricing

As an asalah customer, we believe that you deserve more. Therefore, your asalah identity comes with our promise of value and efficiency.

  • Preferential interest rates
  • Competitive exchange rates
  • No charge on the following transactions:
    • Monthly statements
    • Two free remittances a month (excluding the correspondent bank charges)
    • One free speed transfer to India
    • One free pay order a month
    • One free monthly standing order (for transfers within bank muscat)
Personalised Cheque Books

We understand your unique identity, as an asalah member, you are entitled to two personalised cheque books. For any cheque related queries or requirements, kindly contact your Relationship Manager.

Exclusive Al Mazyona Scheme

In addition to the RO 10 Million al Mazyona reward scheme, asalah customers are eligible for the following exclusive draws:

  • Monthly Prize R.O 30,000 each (4 asalah winners)
  • Quarterly Prize R.O 100,000 each (5 asalah winners)
  • End of Year Prize R.O 250,000 each (4 asalah winners)
To be eligible for the al Mazyona asalah draws, your minimum balance should be RO 30,000

For more information go to Al Mazyona

Locker services

Lockers are available in different sizes across select branches. Kindly contact your Relationship Manager and he will take care of your requirements.


asalah priority banking unveils a world of indulgences and exclusive treats. As you enjoy the finer things in life we offer you the absolute best in travel, dining, shopping and a myriad of other delights.

asalah Entertainer App

Over 1,200 'Buy 1 Get 1 Free' offers are at your fingertips with the asalah Entertainer App. Discount vouchers are available in electronic form through the asalah – Entertainer App and can be redeemed electronically at merchant locations. The app also helps you easily locate offers near you or in specific area such as malls and hotels

Download the asalah-Entertainer App, register using the one-time bank muscat registration code and browse through a range of fine dining, travel, leisure, entertainment, beauty and many more offers. The asalah Entertainer App is a unique combination of value and convenience, exclusively for asalah customers.

To receive your unique activation code, contact 24779999

asalah rewards of indulgence

As a member of bank muscat asalah Priority Banking, following your heart's desire is now as rewarding as it is fulfilling. Review the latest exciting asalah offers on bank muscat Offers App that you can avail by simply using your asalah Platinum Debit Card or the asalah Signature Credit Card at the participating merchant outlets.

The bank muscat Offers App introduces a new world of convenience for asalah priority banking customers. In addition to the offers carefully chosen to suite you lifestyle, the app has two additional very useful features: (i) list the airport lounges available to you and (ii) booking appointments with the Relationship Managers.

International Lounge Access

Travelling is hectic, so do not miss the opportunity to relax at airport lounges. Your asalah identity will give you unlimited access to numerous Airport Lounges* worldwide. All you need to do is present your asalah platinum debit card or asalah visa signature credit card at the lounge reception.

Click here for the list of available lounges by entering the first 6 digits of your asalah platinum debit card (APLD) number.

Click here for more information on details of available lounges for asalah signature credit card.

Chauffer Services

To complement your exclusive lounge access, as an asalah member you can avail the complementary chauffeur service three times a year; to and from Muscat International Airport (only available to members in Muscat region).

To book this service, Call: 97116000 24 hours prior to the departure date.